This week, we’re diving into the latest features designed to streamline workflows, enhance usability, and improve data management. Read on for a breakdown of what’s new and how it can benefit your team.
Here are the Top HubSpot Updates for the past week ending January 17, 2025:
HubSpot now automatically saves property edits made on the CRM index page.
This feature streamlines data entry by reducing clicks and automatically saving information, increasing efficiency and minimizing data loss for CRM users.
When users edit properties on the index page, they no longer need to click ‘Save’. Instead, they’ll see a ‘Save’ status notification at the bottom-left of the screen, indicating when changes are saved.
If you need to undo a property edit, you can click ‘undo’ within the save status component. You can undo your most recent change.
The User Time Zone feature is the first step toward a seamless time zone experience across HubSpot. You can now set your preferred time zone for Marketing Content Scheduling (email, social, and SMS) and Marketing Index Pages. Our aim is to expand this feature throughout the platform for consistent time zone experiences, and we'll keep you updated on developments.
Customers operating across multiple geographic regions, such as North America and Europe, often face challenges due to users existing in different time zones. This can impact their ability to effectively utilize HubSpot’s tools. With the upcoming changes, we aim to enhance the experience for teams with users in diverse time zones within the same account.
By default, your time zone will automatically align with the location of your device. However, you can adjust this setting if needed. Here's how:
With these settings, all times displayed on the Marketing Index Pages and during Marketing Content Scheduling (email, social, SMS) will reflect your chosen time zone, giving you a more intuitive experience.
The invalid enumeration option remapping tools now support more generic "find and replace" functionality. This supports the original enumeration option remapping functionality, and enables users to take any value in their spreadsheet and replace it with a different value.
Find and replace evolves this feature to handle any data point in your import. This will make most import errors resolvable directly within the import tool -- without a user having to quit import and edit their file offline.
Here are just a few examples, you can accomplish with find and replace.
These are just a few of the many ways you can use find and replace to ensure you're bringing clean, actionable data into the CRM.
On the mapping step, you'll now see an "Edit Column Values" button upon hovering over the preview information column of the mapping table.
Clicking this option, you'll now see that you can take any value found in the first one thousand rows of your file, and replace it with a value of your choosing. In the below example, we're taking the value "Steph" in the First Name column of your import, and replacing it with "Stephon".
We state how many rows in the first 1000 rows of your file have the value you'll replace. The replacement value will take effect across all instances of the column value in your file (including values beyond the first 1000 rows).
A few other things to note:
The board is a new layout in help desk that provides a visual representation of ticket movement across pipeline stages. Tickets on the board are organized into columns, with each column corresponding to a specific pipeline stage.
The board offers a visual way manage tickets by organizing them into columns that represent pipeline stages. This visual approach helps teams quickly assess the status of each ticket, identify bottlenecks, and prioritize actions effectively.
For managers, the board provides a comprehensive overview of ticket movement supporting more informed decision-making and efficient resource allocation. For reps, it highlights tickets that need immediate attention, enabling faster response times.
How do I access the board layout?
Note on real time:
In views that display only open tickets (e.g., "All Open"), dragging a ticket to a closed status pipeline stage will cause it to disappear from the board immediately. This is due to help desk's real-time updates that automatically reflect changes in ticket status. To maintain a focused workspace, you may find it useful to collapse the closed status column when working in open ticket views
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