If you’re in marketing, you’ve wrestled with cold email outreach at some point. Our CEO recently posted about cold email on LinkedIn and grabbed impressions. She shared tracking information on every cold email she received over the last four months of 2024. The response was overwhelming, and we learned a lot from the comments. Let's dive deeper into cold email and hear what the experts say about what works, what doesn’t, and how to get it right.
Despite all the emails flooding her inbox—seemingly from some decent companies—most of them were absolutely terrible and not worth opening. Judging by the feedback she got on her LinkedIn post, it is clear marketers, agencies, and even nonprofits are throwing money and time into cold email outreach with minimal returns.
But why?
The main issue with cold email isn’t the concept itself. It’s how it’s being executed. Let’s break down the two big issues we see:
Many cold emails don’t bother to personalize the message. They’re a generic “buy now” or “let’s chat” from a stranger who hasn’t done any research on your business or organization. That’s a problem.
For cold email to be effective, it needs to be relevant. You must understand the recipient’s challenges and show how your service or solution fits their world. Otherwise, it’s just more noise in an already overstuffed inbox.
Even if the email is tailored to the right audience, timing is everything. How many cold emails have you received before your 8 a.m. every day? Or after 3 p.m. on a Friday? Do you think that’s when people are ready to make decisions? Probably not. But the timing issue goes both ways: cold email only works when it’s aligned with the recipient’s current needs and stage in the buyer’s journey.
So, does cold email still have a place in today’s marketing mix? Yes—but it has to be done right. It's still a valuable tool when executed thoughtfully. Here’s what we’ve learned from our LinkedIn conversation and beyond:
Cold email shouldn’t be a shotgun approach—it should be a sniper shot. Instead of blasting your message to thousands of random contacts, focus on a smaller, hyper-targeted list that aligns with your ideal customer profile (ICP). Doing so allows you to craft messages that speak directly to their pain points, increasing the chances of engagement.
Gone are the days of sending the same message to 1,000 people. Personalization matters, and it starts with understanding your audience. Reference specific challenges they may be facing, comment on their recent achievements or tie your message to something timely and relevant. When you personalize your cold email, it shows you’re not just another sales pitch in a crowded inbox. Yes this is hard, and takes time, but it is way more effective.
If your cold email feels like an ad, it’s dead on arrival. The key to successful cold outreach is to offer value upfront. Share a piece of industry research, a useful tip, or a case study that speaks to the recipient’s challenges. The goal isn’t to sell right away—it’s to open the door for a real conversation.
Cold email isn’t dead, but the days of “spray and pray” are behind us. As we’ve learned from real-world data and conversations with other professionals, it’s not just about sending emails—it’s about sending the right emails to the right people at the right time.
Whether you’re a B2B marketer or nonprofit leader, success comes from balancing personalization, relevance, and timing. Mass outreach without a thoughtful strategy not only wastes your time but can also damage your email domain’s reputation—a mistake that’s often costly to fix and has long-term impact to your entire organization.
The good news is that email can still be one of your most powerful tools. Personalizing sales emails with real research, creating segmented marketing campaigns that resonate, and thoroughly testing email layouts and messages can set you apart from inbox clutter. It’s not about sending the most emails; it’s about sending the most effective ones. That’s where strategy and execution come together to make every dollar count.
At Orange Marketing, we specialize in helping B2B businesses and nonprofits create smarter, more impactful email strategies. Here’s how we can help you get the most out of your email campaigns:
Email doesn’t have to feel like a gamble. With the right strategy and tools, you can turn it into a high-impact channel that fosters genuine connections and delivers measurable results. Ready to transform your email marketing? Let’s get started!